Privacy Policy

Last updated: January 2026

BrandGrid ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and handle information when you use our platform, especially when you connect your Facebook or Instagram accounts.

1. Information We Collect

When you log in to BrandGrid using Facebook Login or Instagram Login, we may temporarily access:

  • Public profile information (name, profile ID)
  • Email address (if provided)
  • Instagram Business Account ID and username
  • Facebook Page ID linked to Instagram Business account
  • Access tokens required to publish content

BrandGrid does not permanently store this data.

2. How We Use This Information

We use this information only to:

  • Authenticate users
  • Connect Instagram Business accounts and Facebook Pages
  • Publish posts from BrandGrid to Facebook & Instagram
  • Ensure correct account mapping

We do not use this data for advertising or resale.

3. Data Storage & Retention

BrandGrid does not permanently store Facebook or Instagram user data. Tokens are session-based and expire automatically.

4. Data Sharing

We do not share user data with third parties.

5. User Control & Permissions

Users can revoke access anytime from Facebook or Instagram settings.

6. Data Deletion

Since BrandGrid does not store user data, no deletion process is required. For queries contact support@brandgrid.ai.

7. Security

We follow Meta platform policies and industry-standard security practices.

8. Third-Party Services
  • Facebook Login
  • Instagram Graph API
  • Facebook Graph API
9. Changes to This Policy

Updates will be reflected on this page.